CLIENT NAME Address
Phone: Email
Career Objective
Motivated team player eager to contribute dynamic customer service, communication and interpersonal relation skills
as well as professional/academic background toward launching a career in the field of Hospitality Management
Profile
Ø Offer numerous years of experience in client-focused, service-oriented environments
Ø Successfully completed college-level Hotel and Restaurant Management program
Ø Effectively interact with diverse populations
Ø Exceptional organization, prioritization, time management, and multitasking skills
Ø Solid background in administrative functions including staff training and direction, high-volume phone management
and detailed records maintenance
Ø Proven ability to apply skills and knowledge to new responsibilities and professional settings
Ø PC Literate, with proficiency in MS Office, DOS, AS/400, UNIX, Oracle, and C++
Professional Experience
Security Guard, Company - Dates
§ Represent employer in a friendly, professional manner in providing customer contract facility and personal security in
a high-volume building, with responsibilities ranging from validating employee identifications to conducting
interior/exterior patrols
Concierge, Company - Dates
§ Proactively assist over 500 condominium residents with mail, club room and sports pub needs, business center,
conference room, parking permits, and lockouts
§ Collaborate in driving sales by leading potential buyer tours of facility and amenities
§ Effectively manage multi-line phone communications
Security Guard, Company - Dates
§ Efficiently verified IDs, inspected physical belongings using metal detector wand and x-ray equipment, checked
vehicles for current parking pass, and evaluated vehicles entering campus for potential contraband and threats
Team Lead, Company - Dates
§ Acted as key point of contact in client and company personnel communications
§ Demonstrated dynamic managerial skills in leading and supporting employees in charge of distributing mailings and
packages to government buildings as well as large corporations
§ Conducted employee performance reviews and provided written and verbal feedback/instruction to maximize
productivity and efficiency of operations
§ Applied strong organization skills toward maintaining detailed activities logs
Prior Experience
Sales Associate
– Retail Industry
Education/Professional Development
AA, Computer Information Systems – School; Dates
Hotel and Restaurant Management – School; Dates
Internet Specialist – School; Dates
