Client E. Name
ADDRESS
Phone
email address
Results-driven leader with extensive entrepreneurial and corporate management experience eager to contribute
expertise in driving operations toward actively supporting a progressive organization in maximizing
financial and operational performance as a key team member
Areas
of Expertise
Administration/Operations/Finance Business Development
Sales and Marketing Customer Service
Staffing and Training Team Building/Supervision
Project Administration Strategic Planning
Purchasing and Vendor Negotiations/Relations Inventory Control
Quality Assurance Business Technology Solutions
Distribution Manufacturing
Professional
Experience
Company; Dates
Owner/Operator
§ Successfully steer operations of 2 stores, consistently generating 6% growth through decisive leadership
§ Efficiently manage administrative/financial/accounting functions, purchasing, inventory control, and product/
service supplier relations
§ Effectively interview, hire, train, schedule, direct, and evaluate team members, with a strong focus on the delivery
of quality customer service
§ Strategically coordinate staff and freight carriers to maximize productivity and efficiency
§ Apply superior communication skills toward diplomatically addressing, troubleshooting and resolving
customer issues
Company; Dates
Quality Assurance Supervisor, Manufacturing Division
§ Proficiently administered quality processes for global leader in apparel manufacturing, with accountability for
overseeing and providing onsite support of Quality Assurance Departments for 7 distribution centers, 6 domestic
and 18 international manufacturing plants, and several-hundred independent vendors
§ Succeeded in maintaining company 90%+ quality goals
§ Monitored all numbers and utilized data to provide senior management reporting as well as evaluate operational
performance and identify/remedy inefficiencies
§ Applied industry expertise toward writing effective company AS400, warehouse business (WBS) and warehouse
conveyor (WCS) system operational manuals
§ Proactively participated in company acquisition and integration projects
§ Acquired and utilized comprehensive knowledge of distribution processes
§ Enhanced operational efficiency, productivity and quality by resourcefully designing and implementing in-house
computerized reporting system
§ Collaborated with MIS in deploying and updating systems
Prior Background
Sales and Service
Manager, Company;
Dates
Education
& Professional Development
Operations Management and Information Systems, School; Dates
Community
Activities
Member, Chamber of Commerce
